Who’s Spamming Who? Could it be You?

I accessed email the other day and was overwhelmed by the amount of email from organizations I never heard of. IN addition, I received a message from someone I hadn’t heard from in a few years. Excited, I opened the attachment only to find an advertisement.

It is a growing concern for many email users. “Spammers” are organizations that use your computer to send unsolicited bulk email offers for products and services. Indeed, computer security experts estimate that as much as thirty percent of all spam is relayed by compromised computers located in home, offices and living rooms.

I was concerned about the security of the information on my computer so I contacted the Federal Trade Commission for more information. According to them, spammers can compromise your computer in several ways, depending on what kind of Internet connection you have. All computers connected to the Internet are potential targets, but those with broadband connection are especially attractive to spammers because they are “always on.

Spammers scan the Internet, searching for points of entry and then install hidden software that allows remote access to your data and programs. That, in turn, allows the spammer to send messages from your computer. Remote access software also can be installed by a virus. A spammer sends email with a virus in the attachment. If you open the infected attachment, a virus is released that installs the hidden software. The person who sent the virus now can access the data and programs on your computer, or take over many computers and use them to send spam. Yikes!!

It can be very difficult to tell if a spammer has installed hidden software on your computer, but there are some warning signs. For example, you may receive emails accusing you of sending spam; you may find email messages in your “outbox” that you didn’t send; or your computer is using more power than it has in the past to run the programs you use.

To avoid becoming an unwitting culprit, the FTC encourages you to:

Use anti-virus software and keep it up to date. You can download anti-virus software from the Web sites of software companies or buy it in retail stores. Look for anti-virus software that recognizes older and current viruses, that can effectively reverse the damage; and that updates automatically.

Be cautious about opening any attachment or downloading any files from emails you receive. Don’t open an email attachment – even if it looks like it’s from a friend or coworker – unless you are expecting it or know what it contains. If you send an email with an attached file, include a text message explaining what it is.

Use a firewall to protect your computer from hacking attacks while it is connected to the Internet. A firewall is a software or hardware designed to block hackers from accessing your computer. A properly configured firewall makes it tougher for hackers to locate your computer and get into your programs and files. A firewall is different from anti-virus protection: Anti-virus software scans incoming communications and files for troublesome files; a firewall helps make you invisible on the Internet and blocks all communications from unauthorized sources. It’s especially important to run a firewall if you have a broadband connection.

Some recently released operating system software (including Windows XP) comes with a built-in firewall. Because it may be shipped in the “off” mode, check your online “Help” feature for specifics on turning it on and setting it up properly. If your operating system doesn’t include a firewall, you can install separate firewall software that runs in the background while you use your computer and surf the Internet. Several free firewall software programs are available on the Internet. (You can find one by typing” free firewall” into your favorite search engine.) Or you can buy a hardware firewall – an external device that includes firewall software. Like anti-virus software, a firewall needs to be updated regularly to stay effective.

If your computer is infected, take action immediately. If your computer has been hacked or infected by a virus, disconnect from the Internet right away. Then scan your entire computer with fully updated anti-virus software. Report unauthorized accesses to your ISP. Also, if you suspect that any of your passwords have been compromised, call that site’s company immediately and change your password.

Taking precautions is the best way to reduce the chances of you playing a part in spamming. Help reduce bulk emails… use firewalls and antivirus software!

—Maria Pippidis, Extension Educator, Family & Consumer Science
Originally published in “Newark Outlook,” The Newark Post

Articles Index | Staff | NCC Home

Copyright © 2003 NCC Cooperative Extension. Last revised Thursday February 19, 2004.