Creamery FAQS
- Where can I buy UDairy ice cream?
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Other than our storefront, our ice cream is currently available at Russell Dining Hall. Additionally, pints from the UDairy are available in all of the on-campus markets and at the new UD bookstore on Main St. Additionally, Provisions on Demand (the POD) will serve scoops, milkshakes, and pints.
Bulk ice cream (2.5 gallon tubs) are available Bulk ice cream purchases of 3 or more tubs must be requested at least two weeks prior to the event. Pints and half gallons are also available to purchase at the store. Click here for information on how to purchase UDairy ice cream.Ice cream is also on the dessert menu of Vita Nova—the University of Delaware’s student run restaurant. For more information visit the Vita Nova website.
- How is your ice cream made?
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Milk from our dairy farm is shipped to Cumberland Dairy in Cumberland, NJ. From there, our milk is pasteurized, homogenized, and made into a thickened ice cream base. This base is sent back to our Creamery facility, where it is flavored, frozen, mix-ins are added, and the product is packaged.
- Where is the UDairy Creamery store?
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The UDairy Creamery is located on south campus in between Townsend Hall (Map) and the Fred Rust Ice Arena. Because the creamery is an integral part of the UD dairy farm, and the teaching and research programs in the College of Agriculture and Natural Resources, this location will allow students and faculty to have easy access to be able to participate in all of the stages of the ice cream making and distribution process, all the way from the cow to the cone. The location is immediately adjacent to a UD shuttle bus stop.
The UDairy Creamery January hours of operation are Monday through Friday from 10 a.m. to 6 p.m, and Saturday and Sunday from 12 p.m. to 7 p.m.
At the storefront, we sell individual scoops, pints, half gallons, and 2.5-gallon containers. We also sell merchandise from the College, such as honey from our apiary (seasonally available, look for it again in August 2012!), wool blankets and skeins of yarn (from our sheep), as well as UDairy Creamery merchandise. - Why isn’t the UDairy Creamery located on Main Campus?
Because the creamery is an integral part of the UD dairy farm, and the teaching and research programs in the College of Agriculture and Natural Resources (CANR), this location allows students and faculty to have easy access to be able to participate in all of the stages of the ice cream making and distribution process, all the way from the cow to the cone. To learn more about the UD Dairy Farm visit http://ag.udel.edu/dairy/facilities.html.
- What did it cost to build the Creamery?
It cost about $800,000 to build the Creamery store and processing facility. This project was possible because of the Creamery received a $400,000 grant from the Unidel foundation. The other half of the total cost was made up of private gifts and funds provided by the College of Agriculture and Natural Resources.
- Where do I go to make a gift to the Creamery?
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To make your gift to the UDairy Creamery, please visit our www.udel.edu/makeagift. Be sure to note "UDairy Creamery" in the "other" designation. Gifts support student internships and other teaching related activities.
For more information on donating to the Creamery or to learn about corporate sponsorship opportunities, please contact: -
Rob M. Rudd
Senior Director of Development for Colleges and Programs
robrudd@udel.edu
302-831-7462 - Where does the money that the UDairy Creamery makes go?
The UD Creamery is a non-profit organization. All the proceeds go directly back into the College of Agriculture and Natural Resources for our teaching programs.
- How are students involved with the creamery?
The Creamery Student Management Team is composed of four undergraduate students. These students are responsible for developing the UDairy Creamery as an independent and sustainable business.
Students in the Department of Animal and Food Sciences as well as the Department of Food and Resource Economics, both housed at the CANR, have helped with the initial stages of the creamery. Students were heavily involved in the development of the creamery’s business plan.
Students in animal science classes are exposed to the UDairy farming operation. Food science students learn about food safety and food processing. Food and agribusiness management students look at the business and economics end of farm and food production. Students also learn about the science of milk production and the environmental sustainability of dairy operations (nutrient management, water quality protection, etc.) We envision that students not only in the CANR, but through other programs at UD (i.e. hotel, restaurant, and institutional management; business, engineering, etc.) will connect with the creamery through class work and real-world, hands-on experience.
The employees that you see scooping at the store are University of Delaware students from all colleges including the College of Agriculture and Natural Resources. We use the UDairy Creamery as a teaching facility for our employees as well as various academic programs throughout the University. We also employ some high school students from the local community.
- Can we have a tour of the Creamery/dairy/etc.?
The UDairy Creamery is an active ice cream production facility. Due to health code reasons, we do not allow tours through the Creamery. Unfortunately, due to safety reasons, both for the safety of humans and our livestock, the operating areas of the farm are also not open to the public. We are delighted that you have an interest in College of Agriculture and Natural Resources and our dairy program, but we also want to make sure that everything is done according to protocol and the safety of your students and our animals.
Back to top- Are the cows that make the milk for the ice cream treated differently than the other cows on the farm?
All cows on the UDairy Farm are milked twice a day. The milk is stored in a tank at the farm, where it is picked up by Hy-Point Dairy and shipped off site every other day. The milk is used to make our ice cream and is a blend of all of the cows being milked at that time.
- Are the cows that produce UDairy Creamery ice cream grass fed?
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The University of Delaware Dairy Farm produces most of the forage that the milking cows consume. The cows graze on grass pasture when weather and the nutritional demands of the cows allow for it. The cows are also fed silage, a blend of fermented grass and/or corn plants, which is grown and produced on the 350 acre College of Agriculture and Natural Resource farm. The cows are also fed some supplemental grain, a very small component of their overall diet.
- Are there eggs in your ice cream?
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No. Our base does not contain eggs but the ingredients that are added into the base may contain eggs. The current mix-ins that contain eggs are Cookies and Cream, Cinnamon Toast Crunchy, Chocolate Marshmallow, Delaware River Mud Pie, Holy Fluffernutter, Raspberry Cheesecake, All-Nighter, Gingerbread, Peppermint Hot Chocolate, and Mint Chocolate Chip. If you are unsure is a flavor contains eggs, please feel free to ask an associate or supervisor.
- Is your ice cream gluten-free?
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Yes. Again, our base does not contain gluten but the following flavor additions may contain traces of gluten: Cookies and Cream, Delaware River Mud Pie, Chocolate Marshmallow, Raspberry Cheesecake, Twist and Scotch, First State Cobbler, UDe Leche, Apple Schmapple Pie, All-Nighter, Gingerbread, and Cinnamon Toast Crunchy .
Back to top - Where do I park, what should I do if I get a ticket, group parking, etc.?
Customers may take advantage of 15 minute parking spots located at the first row in front of the Fred Rust Ice Arena directly across from the Creamery. Also, in the summer, parking in front of the entire ice arena is free. If you get a ticket, please see parking service at 147 Perkins Student Center, visit http://www.udel.edu/transportation/parking/, or call (302) 831-1184.
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